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Terms & Conditions
Boomerang Bet Casino operates under a Curacao eGaming licence, issued to SkyGrow Group Limitada. The site uses SSL encryption and undergoes independent auditing, with responsible gambling guides available to all players.
1. General terms and acceptance
These Terms & Conditions apply to your use of the Boomerang Bet Casino website, account services, games, payment facilities, promotions and related features. They should be read together with any additional rules, notices or terms displayed on the website. Where a specific game, promotion or service has its own rules, those rules form part of these Terms & Conditions.
By accessing the website or using any service, you confirm that you have read, understood and accepted these terms. You also confirm that you are legally permitted to use online gambling services in the place where you are located. Access may be restricted where online gambling is unlawful or otherwise unavailable. You are responsible for checking the laws that apply to you before using the website.
Boomerang Bet Casino may update these Terms & Conditions from time to time. Changes may be made to reflect legal requirements, operational changes, security measures or changes to available services. The updated version will be published on the website and will apply from the stated effective date, or from publication where no date is shown. If you continue to use the website after an update, you are treated as having accepted the revised terms.
Eligibility and account registration
You must provide accurate, current and complete information when registering for an account. You must keep your account information up to date and tell us if any important details change. You may only create and use an account for yourself. Accounts must not be created on behalf of another person, and you must not allow another person to access or use your account.
- You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location.
- You must not register if you are subject to a gambling exclusion, restriction or other legal prohibition.
- You must keep your login details confidential and take reasonable steps to protect your account.
- You must notify the relevant support channel if you believe your account has been accessed without permission.
- You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
2. Account checks, funds and transactions
To protect players and maintain the security of the service, Boomerang Bet Casino may carry out identity, age, payment method, source of funds and other verification checks. You may be asked to provide documents or information before an account is fully activated, before funds can be withdrawn, or at another time during the relationship. Any requested information should be genuine, complete, readable and provided within a reasonable period.
If information cannot be verified, appears inconsistent, or raises security or compliance concerns, access to some or all account features may be delayed, restricted or suspended. We may also request further information where required to meet legal, regulatory or risk-management obligations. We will handle personal information in accordance with the applicable Privacy Policy.
Deposits and account balance
Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not use a payment instrument belonging to another person without appropriate permission. Available payment methods, processing arrangements, minimums, maximums and any applicable fees may be displayed during the transaction process and may change.
You should check every transaction before confirming it. You are responsible for ensuring that the payment details and amount are correct. A deposit may be declined, reversed or placed on hold where there is a technical issue, payment failure, suspected misuse, a verification concern or another legitimate reason. We may refuse transactions that appear unusual, unlawful or inconsistent with these terms.
Withdrawals
Withdrawal requests may be subject to account verification, payment checks, play-through requirements that are clearly disclosed, and other applicable rules. Funds may generally be returned only to an approved payment method or by another method selected for security and compliance reasons. Processing times can vary according to the payment provider, verification status, weekends, public holidays and other operational factors.
You must not attempt to withdraw funds that were obtained through fraud, misuse, chargeback activity, a breach of these terms or a breach of applicable law. Where a transaction is disputed or a payment is reversed, the account may be reviewed and related funds may be withheld while the matter is assessed.
If your account shows a balance in error, you must tell us promptly. A mistaken credit does not create a right to those funds, and any related winnings may be cancelled or recovered. We may correct administrative, technical or payment errors where appropriate.
3. Games, promotions and prohibited conduct
Games are provided for entertainment and may involve financial risk. Outcomes are determined by the relevant game systems and rules. You accept that no game can guarantee a particular result. You must review the rules, features and displayed information for a game before placing a wager. A wager is normally treated as accepted only when it is confirmed by the system.
We may suspend, remove, replace or modify a game or website feature. We may also void or review a transaction where there has been a clear technical error, system malfunction, communication failure, unauthorised activity or other circumstance that affects the integrity of the service. We will take reasonable steps to address affected transactions fairly and in accordance with applicable requirements.
Promotions and bonuses
Promotions, bonuses, free offers and rewards are subject to the specific promotional terms shown with each offer. Those terms may include eligibility requirements, entry conditions, expiry dates, game restrictions, wagering or play requirements, maximum values and withdrawal conditions. You should read the applicable promotional terms before participating.
Unless the relevant offer says otherwise, only one promotion may apply to a qualifying activity or account. We may cancel a promotion, remove promotional value or restrict participation where an offer has been misused, entered incorrectly, obtained through deception, or used in breach of its terms. Promotional participation must be genuine and must not be arranged to create an unfair advantage.
Prohibited conduct
- Using another person’s account, identity or payment method without authorisation.
- Creating multiple accounts to obtain an offer or avoid an account restriction.
- Using software, devices, automated systems or technical methods intended to manipulate games or website functions.
- Interfering with website security, introducing malicious code or attempting to access restricted systems.
- Colluding with other players or engaging in deceptive, abusive or unfair conduct.
- Using the service to facilitate fraud, money laundering or any other unlawful activity.
- Trying to bypass responsible gambling tools, account limits, exclusions or other controls.
4. Responsible gambling, privacy and account closure
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose, set a personal budget and take regular breaks. Never chase losses, borrow money to gamble, or gamble when you are distressed, affected by alcohol or drugs, or unable to make clear decisions.
Account tools may be available to help you manage your play, such as deposit limits, activity reminders, time-outs or self-exclusion. Details and availability can be found through the relevant responsible gambling area of the website. A request for self-exclusion or account restriction should be taken seriously. You must not attempt to open another account or use another person’s account during a restriction period.
If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek support from an appropriate Australian gambling-help service or qualified professional. Friends and family may also be able to help you take a break and access support.
Privacy and communications
Personal information may be collected and used to operate your account, process transactions, verify identity, prevent fraud, meet legal obligations, provide customer support and improve the website. Further information about collection, use, storage and disclosure is set out in the Privacy Policy.
By registering, you may receive service messages about your account, transactions, security and important changes. Marketing communications may be subject to separate preferences and applicable consent requirements. You can manage promotional communications using the available unsubscribe or account settings, while essential service messages may still be sent.
Suspension and termination
You may ask to close your account at any time. We may suspend, limit or close an account where there is a suspected breach of these terms, a legal or regulatory requirement, a security concern, a responsible gambling concern, payment irregularity, prolonged inactivity or another legitimate reason. We may request information or complete a review before releasing any eligible balance.
Closing or suspending an account does not remove obligations that arose before closure. Provisions relating to payments, misuse, privacy, intellectual property, liability, disputes and any other provisions intended to continue will remain effective after the account is closed.
Website availability and liability
We aim to keep the website available and accurate, but uninterrupted access cannot be guaranteed. Maintenance, technical faults, telecommunications issues, cyber incidents, third-party services and events beyond reasonable control may affect availability. You should keep your own records of important account and transaction information.
To the extent permitted by law, Boomerang Bet Casino is not responsible for loss arising from your failure to protect account details, your misuse of the website, interruptions outside reasonable control, or information that is supplied incorrectly by you. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian law.
Questions and disputes
If you have a question, believe a transaction is incorrect or wish to raise a complaint, use the support options made available on the website. Provide enough information for the matter to be identified, including relevant dates, transaction details and a clear description of the issue. We may ask for further information before responding.
These Terms & Conditions are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights available to consumers in Australia. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.